Terms & Conditions

Terms and Conditions

Effective Date: December 16, 2024
Last Updated: December 16, 2024

Welcome to SoulSipBottle.com (“Website”). These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

Soul Sip Bottle LTD (“we,” “us,” or “our”) is located at:


1. Definitions

  • “Website” refers to SoulSipBottle.com.
  • “Products” refer to the crystal-infused glass water bottles sold on the Website.
  • “User,” “you,” or “your” refers to any individual accessing or using the Website.
  • “Business” refers to Soul Sip Bottle LTD.

2. Use of the Website

2.1 Eligibility

To use our Website and purchase our Products, you must:

  • Be at least 18 years old or have parental consent.
  • Provide accurate and truthful information during checkout and account creation.

2.2 User Conduct

You agree not to:

  • Use the Website for any unlawful or fraudulent purpose.
  • Attempt to interfere with the Website’s functionality, security, or access.
  • Copy, reproduce, or distribute any content from the Website without our permission.

3. Orders and Payments

3.1 Placing an Order

By placing an order, you agree to purchase our Products subject to these Terms. Orders are subject to acceptance, product availability, and payment confirmation.

3.2 Pricing and Payment

  • All prices on the Website are listed in USD.
  • Payment must be made at checkout through secure third-party payment gateways (e.g., PayPal, Stripe).
  • We reserve the right to adjust prices or cancel orders in the event of pricing errors.

3.3 Order Confirmation

Once you place an order, you will receive an email confirmation. This email serves as acknowledgment, not acceptance. We reserve the right to cancel orders due to unforeseen circumstances (e.g., stock issues, payment failures).


4. Shipping and Delivery

4.1 Shipping

We offer shipping to customers within the United States and other eligible regions specified on our Website. Shipping costs and delivery times are displayed during checkout.

4.2 Delivery Delays

While we strive to ensure timely delivery, delays may occur due to external factors (e.g., weather, carrier delays). We are not responsible for such delays.

4.3 Risk of Loss

Risk of loss or damage passes to you upon delivery of the product. If you encounter issues with delivery, contact us at soulsipbottle@gmail.com.


5. Returns and Refunds

5.1 Eligibility for Returns

We accept returns within 30 days of delivery. To qualify, products must be:

  • Unused and in their original packaging.
  • Accompanied by proof of purchase.

5.2 Refund Process

  • Approved returns will be refunded to the original payment method.
  • Shipping costs are non-refundable, and return shipping fees are your responsibility unless the product is defective.

5.3 Damaged or Defective Products

If your product arrives damaged or defective, contact us within 7 days of delivery at soulsipbottle@gmail.com. We may offer a replacement or refund.


6. Product Information

While we strive for accuracy, product descriptions, images, and pricing on our Website may occasionally contain errors. We reserve the right to correct these without prior notice.


7. Intellectual Property

All content on the Website, including text, images, logos, and product designs, is the property of Soul Sip Bottle LTD and protected under copyright, trademark, and intellectual property laws. You may not reproduce, modify, or distribute our content without written consent.


8. Limitation of Liability

To the fullest extent permitted by law, Soul Sip Bottle LTD:

  • Is not liable for indirect, incidental, or consequential damages arising from the use of our Products or Website.
  • Limits its liability to the purchase price of the Product in question.

Disclaimer: Our Products, including crystal-infused bottles, are sold for aesthetic and general wellness purposes only. We make no claims regarding their therapeutic or healing properties.


9. User Accounts

If you create an account on our Website, you are responsible for:

  • Maintaining confidentiality of your login credentials.
  • Ensuring all information provided is accurate.
    We reserve the right to suspend or terminate accounts for misuse.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or reliability of any third-party sites.


12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Orange County, California.


13. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Website constitutes acceptance of the revised Terms.


14. Contact Us

For any questions regarding these Terms and Conditions, please contact us:


By using SoulSipBottle.com and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.